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Laundry FAQs
These FAQs are specific to our laundry collection.
Q: What size washing machine do I need?
For 1 to 2 people a 6 to 7kg washing machine is suitable, for 3 to 4 people 8 to 9kg and for larger households 9kg or more is recommended.
Q: Why is my washing machine leaking?
Check the water inlet hose drain hose and connections for any leaks or loose fittings. Leaks can also be caused by the machine not being level or too much detergent being used.
Q: Why is my washing machine noisy?
Noise during spinning can be normal but check the machine is level not overloaded and that the load is balanced inside the drum.
Q: What size tumble dryer do I need?
A 7kg dryer suits smaller households, 8 to 9kg suits medium households and 9kg to 10kg is ideal for larger families.
Q: What is the difference between vented and condenser tumble dryers?
Vented tumble dryers remove moisture through a hose while condenser dryers collect water in a tank so they can be placed more flexibly.
Q: What is a heat pump tumble dryer?
Heat pump tumble dryers are more energy efficient and use lower temperatures to dry clothes while reducing running costs.
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